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An explainable AI framework for studying query complexity and hallucinations in LLM scheduling tasks

Thantron et al. | Nov 09, 2026

An explainable AI framework for studying query complexity and hallucinations in LLM scheduling tasks
Image credit: Immo Wegmann

In this study, we investigated how the complexity of a query can influence tool-use hallucinations in large language models that were tasked with setting an appointment. Using explainable AI (XAI) as a tool to test the hypothesis, we analyzed trends in hallucination rates by the type of query and saw results that when complexity and ambiguity of the query increased (such as asking for multiple days or unclear time ranges), the model was more likely to make errors due to misunderstanding time-related data from tool outputs. This shows that making large language models (LLMs) understand what seems logical to a human is still difficult, especially in complex tasks, and that knowing what causes these errors can help build more trustworthy AI systems.

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An explainable model for content moderation

Cao et al. | Aug 16, 2023

An explainable model for content moderation

The authors looked at the ability of machine learning algorithms to interpret language given their increasing use in moderating content on social media. Using an explainable model they were able to achieve 81% accuracy in detecting fake vs. real news based on language of posts alone.

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